Privacy Policy

Last updated: July 29, 2025

At BTRT Group (hereinafter “the website”, “we”, “us”, or “our”), accessible from https://btrt.biz, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our services, or otherwise communicate with us regarding the webite (for convenience the different services are referred to as “services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the services, whether you are a customer, partner, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

1. Who we are

BTRT srl
Registered in Belgium
Enterprise Number 1013.307.134
Buret 70A
6662 Houffalize
Email: privacy@btrt.biz
Website: https://btrt.biz

We act as the Data Controller when processing your personal data.

2. What personal data we collect

We may collect and process the following categories of personal data:

Identity Data: Name, company name, job title.
Contact Data: Email address, phone number, address.
Technical Data: IP address, browser type, device information, cookies.
Usage Data: Information about how you use our website.
Marketing Data: Your preferences in receiving marketing from us.

3. How we collect your data

We collect data in the following ways:

When you fill out a contract form;
When you sign up for our newsletter;
When you communicate with us directly (email, phone);
Through automated tracking technologies like cookies.

4. Why we collect your data (Legal basis)

We process your personal data based on:

Consent: For example, when you sign up for our newsletter.
Contract: To fulfill a contract with you or take steps at your request.
Legal Obligation: For tax, acounting, or regulatory reasons.
Legitimate Interests: To improve our website, services, and marketing efforts.

5. How we use your data

We may use your personal data to:

Respond to your inquiries;
Provide services or business proposals;
Improve our website functionality and performance;
Send marketing communications (with your consent);
Comply with legal and regulatory obligations.

6. Sharing of your data

We only share your data with:

Trusted service providers who help us operate our website (e.g. hosting, email);
Professional advisers (e.g. legal, accounting);
Public authorities if required by law.

We do not sell or rent your personal data to third parties.

7. Data retention

We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting obligations. Generally:

Contact form data: up to 2 years;
Newsletter data: until you unsubscribe;
Contracts or business communications: 7–10 years.

8. Your rights under GDPR

You have the right to:

Access your personal data;
Correct inaccurate data;
Request erasure (“right to be forgotten”);
Restrict processing;
Object to processing;
Data portability;
Withdraw consent at any time.

To exercise your rights, email us at privacy@btrt.biz.

If you believe your data is being misused, you also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).

9. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage or withdraw cookie consent via our cookie banner or your browser settings.

For more information, see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

12. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the “Last updated” date at the top.

14. Contact details

For any privacy-related questions, please contact us at:

Email: privacy@btrt.biz
Postal Address: Buret 70A, 6662 Houffalize, Belgium